During the COVID-19 pandemic, Heather found herself working from her home in Amesbury 4 days a week for a law firm. “I hadn’t volunteered for awhile and I was feeling like I wanted to do something help during the crisis,” Heather said. And help she is! Heather has answered the call and is helping in 2 crucial areas of ONT’s program operations. On Wednesdays, she helps pre-pack the dry goods for the Newburyport pick-up orders. Heather she loves the organization of checking off the packing list and making sure the guest gets everything they ordered.
Heather is also part of our remote support team, helping guest with their customized grocery orders over the phone if they don’t have internet access to place their order. “I love talking to the guests on the phone,” she said. “Everyone is so nice, you can tell how appreciative they are for ONT.” Despite the programmatic changes, Heather says that the ONT atmosphere is still the same. She loves the team spirit and working side by side (from a safe distance!) with her neighbors to help each other.
Heather and her husband have called Amesbury home for 15 years. When not at ONT, she loves to cook, do yoga and go for nature walks with her 15-year-old daughter. If you see her out walking her yorkie, Elsie, be sure to wave hello!